If you have any questions please use our Contact form (Click here) for more information.
Answers:
What exactly is the products shopping cart?
Male Grooming Boutique's online products shopping cart is similar to the cart you use in a real
life supermarket or store. You can place items that you purchase into it and proceed to
pay for your order at the checkout. You can add as many items as you want.
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What is registration?
Registration allows you complete control over the personal information on the site. You can
manage/edit all your personal data, like name, address, phone numbers, e-mail ID, etc.
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What are your postage and handling charges?
This can vary according to the destination state and total weight of the goods.
These charges are automatically calculated for you when you go to the checkout.
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What about GST?
ll orders for customers residing in Australia are subject to GST. This is calculated
at the current rate of 10%, and is automatically added when you go to the checkout.
Countries within the EC are generally exempt from GST. If in doubt, please contact
Customer Support using our CONTACT FORM
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Do you deliver outside Australia?
Yes, we ship all over the world. Once you have made your selection, simply advise us the
description and quantities, together with destination (including post/zip code) and we will quote shipping costs.
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What do I do in case I receive a damaged product?
Each Male Grooming Boutique product is thoroughly inspected prior to dispatch
and then carefully packed. Whilst every care is taken to ensure your goods reach
you in perfect condition, in the event any item is damaged in transit, it is
essential you advise us immediately by e-mail to Customer Support using our CONTACT
FORM.
Please note that replacement(s) can only be processed upon receipt of the original product(s).
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How secure are my personal and private details?
Male Grooming Boutique utilises the latest industry standard encryption technology, so that when you submit sensitive
information to us like your credit card data, third parties cannot gain access to it while
it is in transit over the Internet. Personal information, like your name, password, and
transaction history, are encrypted to protect them. All this means that it is safe for you to use your credit card.
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How can I pay for my order?
We accept Bankcard, Mastercard and Visa credit cards. Alternatively, payment in Australia can
be made by personal cheque or money order. Overseas customers can pay by credit or
debit card, or through bank telegraphic transfer (e-mail Customer Support by using our CONTACT FORM for SwiftCode details).
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How do I contact you to track my order?
For more assistance on any of the questions above, or for further information on Internet
shopping and any Male Grooming Boutique products listed on this site, simply e-mail
Customer Support using our CONTACT FORM
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